Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, you may return your item(s) within 30 days of delivery, subject to the following terms:
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All returns must be authorized by our support team prior to shipping.
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Items must be unused, in original condition, and include all original packaging.
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A 20% restocking fee will be applied to all returned orders. This fee helps cover inspection, repackaging, and restocking.
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Shipping fees are non-refundable, and return shipping is the customer’s responsibility.
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Custom or special-order items are non-returnable.
To initiate a return, please contact us at info@cookcraftmetal.com with your order number and reason for return.
Thank you for your understanding and support!